Shipping & Returns
Shipping
All orders are shipped with FedEx. We offer flat rate shipping based on the following zones:
Zone 1: Singapore & Malaysia — USD15
Zone 2: China — USD25
Zone 3: Rest of Asia (India, Japan, South Korea, Hong Kong, Indonesia, Thailand, Taiwan, Philippines, Vietnam) — USD25
Zone 4: ANZ — USD25
Zone 5: US, Canada, EU, UK — USD50
Rest of World: USD50
Free shipping applicable to orders over USD400 (Asia & Pacific) & USD600 (Rest of the World).
NOTE: International orders may incur import duties and taxes, which are the sole responsibility of the recipient(s).
Return Policy
You may initiate a return within 5 days of the order delivery date.
- Products must be unblemished, in their original packaging, and in the same condition as when you received them.
- The shipping cost and/or any additional cost incurred as part of delivery back to us will be borne by the customer.
- The refund will be released to the original payment method once we receive the returned items and verify their condition.
- Personalized or custom items are non-refundable.
- Return address will be provided once the returns process is initiated.